Office Policies

Telephone Calls

If you have a medical question during regular office hours, please call our Glades Road office at 561.391.5515. Your questions will be answered as soon as possible.


Prescription refills must be requested weekdays only during the hours of 9 a.m. to 3 p.m. Refill requests cannot be accommodated outside of regular office hours.

Office Hours and Appointments

All appointments are scheduled in advance with the physician of your choice by calling the Glades Road office at 561.391.5515 from 8:00am to 5:00pm, Monday through Friday. Please call our office for additional information.

New patients are always welcomed.

Our staff will be pleased to assist you in any way possible and all efforts will be made to accommodate your schedule.

Everyone at our office is at your service.

Cancellation Policy

If you are unable to keep an appointment or need to reschedule, we ask that you kindly provide us with at least 24 hours notice. If not, a cancellation fee will be charged.


We are always able to give prompt attention to emergencies. During office hours, there is at least one doctor in the office attending to emergencies needing prompt treatment. One of our physicians is also on call after regular office hours and weekends. To reach a physician after regular office hours, call the Glades Road office at 561.391.5515.

Your call will be answered by our answering service, and the physician on call will return your call as soon as possible.

Due to the unscheduled nature of emergencies, occasional delays in the appointment schedule do occur. We hope you understand that these delays are unavoidable, and that in an emergency you would be extended the same consideration.

Billing Inquiries

Our Billing Office staff with gladly assist you with any questions or concerns that you might have about your account.

You may contact the Billing Office: Monday through Friday, 7:30 am to 3:30 pm at 561-447-0361.

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